Wednesday, March 7, 2012

Where In The Facebook World Is...?

Since Facebook is changing the look of Pages beginning March 30th, whether you're ready or not, we decided to take advantage of our preemptive rights to make changes to the Housing Learning Center page before that date and give those who like our page extra time to learn their way around. Users of our Facebook page are very interested in knowing about current training opportunities such as FFR's "Creating Stellar Customer Service Relations (CSCR)". We've added a diagram below to show you where that training schedule is now located.

Location of tab for training opportunities on new Facebook Timeline
While you're on our Housing Learning Center Facebook page, be sure to scroll down to view items of interest on our new Timeline.

If you have any questions or would like further information, please comment below or connect with us on the Housing Learning Center page.

Tuesday, October 18, 2011

USAJOBS Has An App For That!

USAJOBS now has an app for your iPhone. Keep track of the latest job announcements no matter where you are. Many Housing personnel are rotating to the continental US this year and others Stateside are retiring. Don't miss that critical window of opportunity when a Job Announcement posts and resumes are being accepted.

Housing Job Announcements and links are also regularly posted on the Housing Learning Center's Facebook Page.

Tuesday, October 11, 2011

Taking the Bite Out of Bed Bugs

Just because you haven't seen a news update or press release about bed bugs lately doesn't mean you need to let down your guard. Brush up on the facts before you travel  by reading the story posted on the official website of the UNITED STATES NAVY :
Taking the Bite Out of Bed Bugs

Tuesday, May 10, 2011

Hail and Farewell to our HLC Curriculum Advisor

Gayle Breer, CNIC HQ N93
We had the pleasure of meeting Gayle Breer, our new N93 HLC Curriculum Advisor (CA),  here at the school on May 2, 2011. She was accompanied for her orientation by Karin George, our former CA. (More about that later).

Gayle has been with Navy Housing for about 9 years. She is one of the original CNI(C) employees. For the past few years, Gayle has served as the Congressional Liaison for Housing, working directly for Alan Bergo, Bill Pearson, and now Corky Vazquez. She has prepared and reviewed countless briefings, point papers, etc., so she has a solid understanding of our Housing Program.

We welcome Gayle Breer, our new N93 Housing Learning Center Curriculum Advisor, and look forward to working with her. Welcome Aboard, Gayle!


Karin George, CNIC HQ N92
Now comes the hard part. We have to say "Farewell" to Karin George, HLC's Curriculum Advisor since April, 2010. Karin worked hard to support the development of the new Housing training curriculum. She has a passion for the direction training is taking. She gathered information and contacts during her tenure that will be an asset to her successor.

Karin received a well-deserved promotion when she accepted her new position as CNIC N92 Deputy Foodservice Director. According to Karin, her new "office" is only a few feet away from her former. Stop by and say "Hello" to her if you're in the area. Congratulations, Karin! We'll miss you.

Tuesday, March 22, 2011

To Network or Not?

Students who attend HLC training often exchange business cards and contact info with each other. But what if you get back to the office and remember there was a person in your class who knows the answer to a question or problem you have? And you never exchanged information?

This exact scenario has happened more than once to our students. It leads us to our second  HLC one question survey.

Use the survey form below or click this link: HLC Survey #2

Friday, March 18, 2011

We All Need Inspiration!


  

Patty Wheeler, CNR Southeast
 HS-508 Disney's Approach to Customer Service

The 2-day course was held at HLC March 15-16, 2011 for Housing professionals in supervisory positions, all N9 employees, and those interested in identifying the business practices behnd the Disney reputation for excellent customer service and applying these practices to their own organizations.

This was not a customer service class! It was intended to enlighten supervisors on various quality service measurements and motivational techniques to apply in the workplace. Through this Disney Institute program, students were shown the importance of attention to detail and how Disney trains their Cast Members (employees) to treat their Guests (customers) as VIPs.

Congratulations to all those who earned their "ears"!
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