Tuesday, October 18, 2011

USAJOBS Has An App For That!

USAJOBS now has an app for your iPhone. Keep track of the latest job announcements no matter where you are. Many Housing personnel are rotating to the continental US this year and others Stateside are retiring. Don't miss that critical window of opportunity when a Job Announcement posts and resumes are being accepted.

Housing Job Announcements and links are also regularly posted on the Housing Learning Center's Facebook Page.

Tuesday, October 11, 2011

Taking the Bite Out of Bed Bugs

Just because you haven't seen a news update or press release about bed bugs lately doesn't mean you need to let down your guard. Brush up on the facts before you travel  by reading the story posted on the official website of the UNITED STATES NAVY :
Taking the Bite Out of Bed Bugs

Tuesday, May 10, 2011

Hail and Farewell to our HLC Curriculum Advisor

Gayle Breer, CNIC HQ N93
We had the pleasure of meeting Gayle Breer, our new N93 HLC Curriculum Advisor (CA),  here at the school on May 2, 2011. She was accompanied for her orientation by Karin George, our former CA. (More about that later).

Gayle has been with Navy Housing for about 9 years. She is one of the original CNI(C) employees. For the past few years, Gayle has served as the Congressional Liaison for Housing, working directly for Alan Bergo, Bill Pearson, and now Corky Vazquez. She has prepared and reviewed countless briefings, point papers, etc., so she has a solid understanding of our Housing Program.

We welcome Gayle Breer, our new N93 Housing Learning Center Curriculum Advisor, and look forward to working with her. Welcome Aboard, Gayle!

Karin George, CNIC HQ N92
Now comes the hard part. We have to say "Farewell" to Karin George, HLC's Curriculum Advisor since April, 2010. Karin worked hard to support the development of the new Housing training curriculum. She has a passion for the direction training is taking. She gathered information and contacts during her tenure that will be an asset to her successor.

Karin received a well-deserved promotion when she accepted her new position as CNIC N92 Deputy Foodservice Director. According to Karin, her new "office" is only a few feet away from her former. Stop by and say "Hello" to her if you're in the area. Congratulations, Karin! We'll miss you.

Tuesday, March 22, 2011

To Network or Not?

Students who attend HLC training often exchange business cards and contact info with each other. But what if you get back to the office and remember there was a person in your class who knows the answer to a question or problem you have? And you never exchanged information?

This exact scenario has happened more than once to our students. It leads us to our second  HLC one question survey.

Use the survey form below or click this link: HLC Survey #2

Friday, March 18, 2011

We All Need Inspiration!


Patty Wheeler, CNR Southeast
 HS-508 Disney's Approach to Customer Service

The 2-day course was held at HLC March 15-16, 2011 for Housing professionals in supervisory positions, all N9 employees, and those interested in identifying the business practices behnd the Disney reputation for excellent customer service and applying these practices to their own organizations.

This was not a customer service class! It was intended to enlighten supervisors on various quality service measurements and motivational techniques to apply in the workplace. Through this Disney Institute program, students were shown the importance of attention to detail and how Disney trains their Cast Members (employees) to treat their Guests (customers) as VIPs.

Congratulations to all those who earned their "ears"!
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Wednesday, March 2, 2011

What Page Are We On?

We saw record stores begin to close as people moved to digital music. Now giant book stores are teetering on the brink of locking the doors because of the competition such as Amazon’s online bookstore, Kindle readers, and other digital media. Which brings up questions like:
What is the future of printed courseware materials in  the modern classroom?
Do I want or need a printed book when taking a class?
Does the type of class affect my decision?

These are the kinds of issues that come up as HLC works with the NAWC courseware design and development team to revamp Housing training courseware.

You can contribute to the future of Housing training. Let us know what you think by completing the short survey below or click this link: HLC Survey #1 

Saturday, February 19, 2011

Lights, Cameras, Action!

  Media Collection at PDS XXIII >>> 

Interview with Alan Ikeda, CNR Marianas (Guam)
Housing Personnel

Robert Barnes        Bob Ladue
Jim Calloway         Ed McLaughlin
Tony Cantillo        Israel Melendez
Brian Collins         John Morello
Rachel Coston       David Neill
Chuck Dozier        Sandra Schlosser
Alan Ikeda             Julie Anne Smith
Neil Jacob             Dalal Spaw
Ralph Jackson        Michael Spoto
Matt Jordan           Theresa Withee
As many in Navy Housing are aware, the Housing Learning Center (HLC) is partnering with the Naval Air Warfare Center Training Systems Division (NAWCTSD) to revamp the current Housing courseware. The NAWCTSD media team has been collecting photographs and video interviews as part of the courseware design and development process. 
If you had the privilege of attending the Professional Development Seminar (PDS) XXIII in New Orleans last month, you may have seen the NAWCTSD media team bustling around to gather the interviewees and taking pictures. Since there was such a diverse group of Housing personnel present at PDS XXIII, the NAWCTSD had a wonderful opportunity to stockpile a large amount of valuable media in a cost-effective way. They were able to collect 21 interviews, over 90 photos, and 2 videos during PDS. The two videos were of ADM Vitale's presentation and the Senior Enlisted Panel.
Special thanks from the HLC and NAWCTSD to all the interviewees who donated their time and made a contribution to the future of Housing training.